"My wife and i recently visited and purchased a Honda Fit from Bill Gatton Honda. We are very pleased with our salesman Karl Mock who was very helpful and nice. He answered all our questions and showed us around. We were amazed at how EVERYONE we met was so nice and friendly. Ken Brown also was very helpful. Bill Gatton Honda is a class act indeed! Thanks again Karl Mock!"

"I recently purchased a 2009 Honda Accord Coupe from your dealership. I love the car and I feel that I made a wonderful selection. But I was more impressed with my salesman Mr. Bill Caffey. What a professional!!!! Mr. Caffey answered every question that I had, gave me all the vital information on things that I didn't even know about, but he took the time to explain and put up with me. He did not pressure me into anything and was straight to the point. I was very surprised by this. I have dealt with several "car salesman" over the years, but none that comes close to Mr. Caffey I will continue to shop with you dealership and inform all my family and friends about this wonderful salesman. Bill Gatton is lucky to have him."

"Jeff Huffman and Bill Caffey are premier salesmen of your organization. You can tell that they have been schooled well in taking care of their customers (no doubt a trait learned from one of the best Shorty Thomas and his boys). Mr. Gatton should be proud to have these two gentlemen on staff. I can also vouch for their character outside the company as being folks you would want to be around. We along with our kids were very pleased with the transaction of buying a Nissan Armada from them. While other dealerships under your umbrella of ownerships were not so willing to deal, Jeff and Bill were very forthright from the beginning and expectations of what could be given on our trade in verses what could be reduced from the price of the vehicle we purchased were more than fair. The service after the sale was also far above the call of duty. Thank you Jeff and Bill for making our day with a great deal and pleasant experience. You will always be a top referral from us to anyone looking to buy a car."

"We have purchased 4 Honda Accord's from Bill Gatton Honda for several reasons. First and foremost - we love Hondas. Second, they have a great salesman by the name of Bill Caffey who is one of the kindest people we have ever met. Before making our first purchase from Bill Gatton Honda, we always dreaded purchasing new vehicles because we had to deal with those "fake" salesmen who smothered us when we tried to look at vehicles and make decisions. At Bill Gatton Honda, I can call Bill Caffey, tell him exactly what we're looking for. If possible, he'll have one ready and waiting for us when we arrive. After our test drive, he gives us our space to look at everything, discuss it among ourselves privately and make our decision.

We've also purchased two trucks from Bill Gatton Chevrolet! You get the exact same service from Doug Mullins at the Chevrolet dealership!!

It's worth the trip to TN to buy our vehicles! Trust me!"

"I just wanted to tell Jeff thanks for selling me my 2006 Toyota Scion xB on Saturday the 12th. He is by far the best car salesman I have ever encountered. He gets my vote for "salesman of the century." My family has purchased several vehicles from Bill Gatton Honda, and they love Jeff. Thanks Bill Gatton Honda, and especially Jeff."

"Thank you so much for working such a great deal with Meggin. We did find the registration and Meggin will bring that out this afternoon. I just can't say enough about the entire dealership. I really appreciate the personal treatment and dedication to detail that makes you such a great sales person. Your praises will be heard in Blacksburg, I am sure. Thanks again!"

"Going to a dealership to buy or trade has always been a dreaded event but thanks to your staff and especially our salesman Scott Fields we had a wonderful experience recently. We love the new Accord and appreciate all of the kindness & professionalism shown to us at Bill Gatton. Scott was so awesome to deal with he is A+ and really doesn't fit the normal stereotype car salesman. You made a returning customer that day and we just wanted to say THANKS AGAIN!"

"Bill Gatton Honda went above and beyond our expectations in the purchase and delivery of our vehicle. We found a 2005 Envoy on the internet but lived over an hour and a half from the dealership. Our salesperson, Bill White was kind enough to inspect the vehicle for us-so not to waste our time. He also drove the vehicle more then half way to show us the vehicle (not even knowing if we were going to purchase it), and then delivering our vehicle to us after purchasing. I can't thank you enough and we will ALWAYS buy our vehicles from this dealership.
Thank you for your professionalism and yet making us feel like family!"

"Don Minga, We want to thank you for being so nice and so easy to trade with! We have given you folks the best marks in the mail and phone survey. Let's go for the President's Award again this year."

"First of all, I couldn't put my home Province of Ontario, Canada in the State area, so I left it as Tennessee. As I have been attending the races in Bristol for 17 years I consider it like a second home anyway.
I wanted to take this opportunity to congratulate you on your fabulous Honda Dealership and three of your amazing people. I had car problems and being away from home worried me. David Castle, Dee Dee Booher and tech #337 (I apologies I didn't get his name) went above and beyond to put things right for me and make me realize I had come to the right place. I was very impressed with their extraordinary professionalism and friendliness. The price for the work was very fair and the work exceptional. Congratulations to all of you at Gatton Honda. Anyone in the Bristol area who doesn't buy their Honda and get it serviced at Gatton is obviously missing out on dealing with the best. Thanks again."

"Jeff Huffman is the Best!! He works to always find car that is best for me. I just purchased a used Infiniti and before I even arrived that morning he had it freshly washed and full of gas. That is the kind of service one can expect from Bill Gatton."

"I have dealt with Jeff Huffman numerous times. Always a real experience. Jeff goes out of his way to make his customers happy. We love the CR-V. Harry Burleson is also a great asset for the Gatton dealership. Keep up the good work there guys."

"For 5 years, Bill Gatton Honda has been synonymous with great service on my 1997 Accord and I expected no less when I began searching for a new vehicle. I was not disappointed. Jason Clary was exceptional in his determination to meet my expectations, finding just the perfect CRV to meet my needs. The sale was efficient, fair, quick and no-pressure. The customer's satisfaction was #1 priority from the beginning. Financing was a no-stress procedure, with everything being fully explained and disclosed. Thank you Jason and staff for making this such a positive experience."

"Bill White has been my salesperson for over 17 years. During this time I have bought many vehicles from Bill (10+). Each time the sale goes extremely smooth and I know that Bill gives me the best deal that I feel I could have gotten. It is a pleasure to work with Bill White and Bill Gatton Honda."

"This is the third car that we have bought from Jeff Huffman. Our experiences with Jeff and Bill Gatton have been nothing but the best. Jeff and all the sales staff are always willing to go out of their way to help in any way that they can. When it comes to customer service, Bill Gatton far exceeds the mark. They even take care of you far after your purchase. We will certainly be back at Bill Gatton's when we are ready for our next car. Thanks!!!"

"Jason Clary helped with purchase of a Ridgeline. We were repeat customers, due mostly in part, to Jason's efficiency, professional attitude, courtesy and friendly smile. Never has our purchase of two vehicles been so smooth and hassle free. Jason and the staff at Bill Gatton Honda are top notch."

"Bill Gatton Honda's staff (Caffey and Boyd) were really great to work with. It was a pleasure to do business with the company. I love my car and will let others know of the experience I had with the dealership. Thanks!"

"Chip, Want to thank you so much for your help after my accident. You went above and beyond. The world needs more people like you! "

"I am very pleased with all I have met at Bill Gatton Honda. They are very helpful in all my vehicle needs. We have 3 Honda's (S2000, Ridgeline, Civic SI). Special thanks to Trace, Don, Brian, Denny, Dee Dee, and David."

"The experience at Bill Gatton Honda was great. I drove out of town from North Carolina to buy from Bill Gatton. Jason found exactly what I was looking for in no time and gave me the price I was looking for."

"I was very pleased with my experience with Bill Gatton Honda, and thanks to the internet sales, I was able to do all my financial business online and just walk in and buy the car. It was great! No hassles!"

"A wonderful and hassle free experience from start to finish."

"Bill Gatton Honda had the color I was looking for in my Element. Scott, my salesman, was so patient and considerate in helping me to figure out all the new little features of my car. Already looking forward to my next Honda purchase and telling all my friends about the exceptional service they will receive at Bill Gatton Honda."

"Before going to Bill Gatton, I had researched other area dealerships, and from a sales/service standpoint, there's no comparison. The day I bought my car, Jason had it running with the a/c on and sitting out front by the time I got to the dealership... it doesn't get any easier than that! I will never buy from another dealership again! Thanks so much!"

"I wanted to add a testimonial to Bill Gatton's web site because I will definitely buy my next Honda from them. I was looking to improve my gas mileage, who isn't these days, and heard about the new 2005 Honda Accord Hybrid. Without knowing much about the car I started searching on the internet for one. Without spending much time at all I came across the Bill Gatton Internet Sales Department and sent an e-mail that basically asked if they had one. Within the hour I received a response e-mail from Jason explaining they had two and he would bring me one to test drive since I was at work. The only time the car went back to the dealership was to sign the paperwork. I could not have been more pleased."

"I have a 2001 Honda Civic that has been trouble-free and gets awesome mileage. DeeDee and the people in the service center are very nice and helpful. All the people at Bill Gatton Honda care about their customers. This is my second Honda, the other one, a 1996 Honda Civic, was great also."

"Wanda wanted a quality car with a hassle free buying experience. We used the Honda internet site to request a best price, everything included, from five Honda dealers in the area. Bill Gatton had the Accord coupe that Wanda wanted with a no haggle final price that beat the other bids by a considerable margin. The buying process was quick and pleasant. The Accord has been trouble free to this point (XM radio is wonderful) and Bill Gatton service was very efficient getting me in and out within about an hour. This is the kind of total car buying and service experience that we will look for in our next purchase."

"We were very pleased with the entire staff at Bill Gatton Honda. Mike Blevins, Jason Clary, Denny Weaver, and thanks to Mr. Mock for recommending that we come in an see the Element. They were excellent to work with. We purchased a 2005 Honda Element. I use a wheelchair and the Element worked out great for me. Cars and small pickup trucks have gotten too small or too tall for me to load my wheelchair into. My wife Carol loves it too. It has all the room we need, it will seat four adults or our grand kids. They love to use the reclining seats. And Carol loves the area behind the back seats for carrying stuff home from the store. I recommend the Element to families with children or grand children and anyone who uses a manual wheelchair. "

"Bill Gatton provided a kind, honest, and caring buying experience for us! They were incredibly fast responding to our emails when we were trying to reach our needs. We were also shopping around and were most impressed by the Bill Gatton Crew. John and Jason were both honest and patient with us! Car shopping can be stressful and was a major decision for our family, but John was kind and was willing to do what was best for us and our needs. We LOVE our Honda Pilot and know it will last us for years to come with our growing family! And let me say- our 3 year old Gavin thinks his new Pilot is awesome- for now he can see everything!
Thank you so much!! With love-The Hamiltons"

"My experience at Bill Gatton was very positive. I found a vehicle that I liked on their web site and communicated with Jason (Clary) regarding what my needs were regarding the possibility of a purchase and he was very helpful in making the deal a reality. I will most definitely look to their dealership for a future purchase.
Thank you."

"First and foremost to my satisfaction was Jason he was the epitome of professionalism! He kept every promise, met every deadline, kept every appointment, and most importantly got me exactly the CR-V I wanted, equipped the way I wanted it! Of course I also got a price that no other dealership would even try to meet-not even the ones that guarantee to beat any offer by $$$! Those dealerships refused to keep their guarantees because Bill Gatton's offer was "not valid" or "outside the parameters of our guarantee." Did I mention that Jason was in the hospital during part of the negotiations? One of Bill Gatton's managers (Tom Hall) stepped in and kept everything moving seamlessly. I can now answer the question "Would you buy a used car from that salesman" with a resounding, "Yes, but only from Bill Gatton's!" My next car will be a Bill Gatton Honda & Jason will be my salesman!"

"Chip, Thank you so much for all your help that you provided as we purchased our van. We really appreciate all that you did for us. Your kindness will never be forgotten! We love our van! I am sure we will see you for all our Honda purchases in the future. We really appreciate your thoughtfulness. Thank you so much!"

"Chip, You sure did exactly that! You played a fair game in trading cars and you made me feel like the real winner. You did far more than I ever expected, or even anticipated, in providing a total package of services that took the burden off of me. You did everything - all I had to do was just sign a few papers. I was very impressed with how smooth and stress free you made the entire process in buying my accord. I look forward to driving my Bill Gatton Honda and found out from this experience why you are the #1 sales leader in the U.S."

"Professionalism at its best. Chip Thomas is great! Customer service is tops! "

"Chip has always been great. We will buy our next Honda from him. "

"Chip Thomas was great 20 years ago; now he's even better. Everyone is helpful and polite. We love our new Pilot! "

"I was very pleased with my Bill Gatton Honda buying experience. All the guys there are wonderful. My salesman, Jason Clary, was more than patient in helping me find what I was looking for in a car. They had me in a new Civic in no time and I am so happy with my car. I would suggest that everyone looking to buy a Honda go up & see these guys!! They will take care of you."

"Just thought I'd drop you a quick note thanking you for a great car buying experience. I don't think it could have been much easier. The trip back Friday was great. We love the van. Thanks again."